GloboWeb Terms of Service
Welcome to GloboWeb! These Terms of Service ("Terms") govern your use of the website design, development, and hosting services provided by GloboWeb ("we," "us," or "our"). By engaging our services, you ("Client" or "you") agree to be bound by these Terms. Please read them carefully.
1. Services Provided
GloboWeb provides the following services for our clients:
- Design and development of a custom website (up to 5 pages unless otherwise specified).
- Deployment to a cloud-based platform using our proprietary software.
- Reliable cloud-based web hosting with SSL certificate for data encryption.
- Responsive, mobile-optimized website design.
- Reasonable content updates performed by GloboWeb upon request.
- Access to website analytics and performance statistics.
- Basic Search Engine Optimization (SEO) to enhance local search visibility.
- Ongoing compatibility with major devices, operating systems, and browsers.
- Quarterly consultations to discuss website marketing strategies.
- Phone and email support.
2. Payment Terms
Our services include a one-time setup fee for website design and deployment, followed by a monthly service fee for hosting and ongoing support. The setup fee is due upon project initiation, and the first monthly service fee is due on the agreed billing date. Monthly fees are billed on a month-to-month basis. All payments are non-refundable unless otherwise specified.
3. Cancellation Policy
Clients may cancel services at any time by providing written notice to GloboWeb. Upon cancellation, you are responsible for paying any outstanding fees for services rendered. You may request a copy of your website content (e.g., text, images, or other materials you provided). Note that you own your content but do not own the design, style elements, or proprietary software used in the website creation and hosting.
4. Intellectual Property
Client Content: You represent and warrant that you have the legal rights to all content (e.g., text, images, logos) provided to GloboWeb for use in your website. You are solely responsible for any third-party claims, including copyright or trademark infringement, related to your content. Upon cancellation, you may request your content, which will be provided in a standard format.
GloboWeb Property: GloboWeb retains ownership of all design elements, style components, templates, and proprietary software used in the creation and hosting of your website. You are granted a non-exclusive, non-transferable license to use these elements as part of your website while you remain an active client.
5. Confidentiality
GloboWeb will treat all proprietary information, trade secrets, or confidential data you provide as confidential. We will not disclose or use such information for our benefit or any third party’s benefit, even after our services conclude.
6. SEO and Performance Disclaimer
While GloboWeb strives to optimize your website for local search engine visibility, we do not guarantee specific results, such as rankings, traffic, sales, or other outcomes. We are not responsible for any failure to achieve your desired business results through the website.
7. Limitation of Liability
GloboWeb shall not be liable for any damages, including but not limited to loss of revenue, profits, or business opportunities, arising from the use or performance of our services. Our liability is limited to the amount paid by you for the services provided.
8. Termination for Default
If either party fails to meet their obligations under these Terms (e.g., failure to make timely payments), the other party may terminate services by providing written notice. The defaulting party has 14 days to remedy the default. Failure to do so will result in termination of services.
9. Changes to Project Scope
If you request changes beyond the agreed-upon scope of work, GloboWeb will make reasonable efforts to accommodate them without additional cost or delay. However, significant changes may incur additional fees or affect project timelines, which will be communicated to you for approval before proceeding.
10. Governing Law
These Terms shall be governed by the laws of the State of Texas. Any disputes arising from these Terms shall be resolved in the courts of Texas.
11. Changes to Terms
GloboWeb reserves the right to update these Terms at any time. We will notify you of significant changes via email or through our website. Your continued use of our services constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
GloboWeb llc
Email: support@globoweb.us
Phone: 951-346-2479